Effective Date: December 24, 2024Developer: XIANG GANG HARMONY LIMITEDContact Email: jian.chang@xgharmony.com

At Genie Reply, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application ("App"). Please read it carefully.

1. Information We Collect

1.1. Information You Provide

Account Details: If required, you may provide your email address, username, and other account-related information.

Feedback and Support Requests: Information you share when contacting support or providing feedback.

1.2. Automatically Collected Information

Usage Data: Includes interactions with the app, preferences, and session durations.

Device Data: Such as device type, operating system, unique device identifiers, and IP address.

1.3. Sensitive Data

Genie Reply does not collect or store sensitive personal data such as health, financial, or biometric information.

2. How We Use Your Information

We use your information to:

Provide and improve the App’s functionality.

Customize user experience and recommendations.

Communicate updates, offers, and support responses.

Maintain App security and integrity.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. Your data may be shared with:

Service Providers: To enhance the App’s performance (e.g., cloud storage).

Legal Obligations: If required to comply with applicable laws or legal processes.

4. Data Security

We implement industry-standard measures to protect your data. However, no electronic transmission or storage method is 100% secure. Please protect your account credentials.

5. Your Rights

You have the right to:

Access, update, or delete your personal data.

Withdraw consent where processing is based on consent.

File a complaint with a data protection authority.

To exercise these rights, contact us at jian.chang@xgharmony.com.

6. Third-Party Services

The App may include links to third-party websites or services. We are not responsible for their privacy practices.

7. Children’s Privacy

Genie Reply is not intended for individuals under the age of 13. We do not knowingly collect information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with the "Effective Date" at the top.

9. Contact Us

For any questions or concerns about this Privacy Policy, please email us at jian.chang@xgharmony.com.